SHIPPING & RETURNS
Shipping Policy
Processing time:
The time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
North America: 5-7 business days
​
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Return & Exchange Policy
We gladly accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders
​
​
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
​
Questions or concerns about your order? No problem, please contact us and we'll get back to you within 24/48 hours.